xmailCloud
Account

Help

Setup and daily use

Step-by-step path from signup to live mail, plus quick answers for webmail and DNS.

Getting started

From signup to first mailbox

  1. 1

    Create your account

    Sign up at /signup with a real email address. You will use this for billing and workspace access.

    Open
  2. 2

    Choose a plan

    Pick monthly billing in your workspace. Checkout supports card or mobile money depending on region.

    Open
  3. 3

    Add your domain

    Open the workspace, add the domain you want to send mail from, and copy the DNS records shown.

    Open
  4. 4

    Point DNS at your host

    Add MX, SPF, DKIM, and DMARC at your DNS provider. The domain console runs live checks until everything passes.

    Open
  5. 5

    Create mailboxes

    Create addresses like hello@yourdomain.com in the domain console or workspace, then set passwords.

    Open
  6. 6

    Sign in to webmail

    Open /login and use the mailbox address and password. IMAP settings are available in mailbox settings.

    Open

Webmail

After you are live

Sign in at /login with a mailbox address. These guides apply once you are connected.

Inbox and folders

Read, search, archive, and restore messages from Inbox, Sent, Drafts, Archive, and Trash.

Compose and send

Send with rich text, attachments, and drafts. Sent mail syncs back to the Sent folder.

Settings and signatures

Set display name, reply defaults, and reusable signatures per mailbox.

Calendar

Open calendar in the browser or subscribe from your phone where CalDAV is enabled.

DNS records

MX tells the internet where to deliver mail. SPF, DKIM, and DMARC help receivers trust messages from your domain. Copy each record from the domain console and paste at your DNS host. Re-run checks until all rows pass.

FAQ

Common questions

What is the difference between account sign-in and webmail sign-in?

Account sign-in (/account/login) opens the customer workspace for billing, domains, and plans. Webmail sign-in (/login) connects a specific mailbox like you@yourdomain.com.

How long do DNS changes take?

Most providers propagate MX and TXT records within an hour, but it can take up to 24 hours. The DNS wizard in your workspace shows what still fails.

Where do sent messages appear?

After a successful send, a copy is written to the Sent folder so the mailbox stays in sync.

I lost access. How do I recover?

Use /recover to request a sign-in link if email auth is enabled, or reset via your account provider.

Still stuck?

Contact support with your domain name and the mailbox you are trying to use.

Contact support